Privacy Policy

At WARMBOND (hereinafter referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website at warmbond.com (“Website”).

By accessing or using the Website, you accept and consent to the practices described in this Privacy Policy.

Types of Personal Information Collected

When you visit the Site, we automatically collect certain information about your device, including information about your Web browser, IP address, time zone, and some of the cookies installed on your device. In addition, when you browse the Site, we collect information about the individual pages or products you view, which websites or search terms led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We may use the following technologies to collect device information.

Personal Information

We collect personal information that can be used to identify you, such as: Name, email address, phone number, and billing information. Address, ID numbers, or location data.

Aggregated Information

We may aggregate and anonymize your data. Aggregated information, such as website traffic or product interests, does not personally identify you and is used for statistical analysis.

Anonymized Information

Anonymized data refers to information that no longer identifies you without the use of additional data, such as viewing habits or interactions with content on our website.

Children’s Personal Information

We do not knowingly collect personal information from children under 16 years old. If we are notified that we have collected such information, we will delete it from our systems.

How Do We Collect Information？

Account and Customer Support Information

When you register an account, place an order, participate in promotions, or communicate with customer support, you may provide personal information.

Device and Technical Information

We automatically collect technical details such as your IP address, browser type, operating system, and device information.

We use cookies to enhance your experience on the Website. These cookies may track preferences, activities, and interactions with content. You can control cookie settings in your browser.

How Do We Use Your Personal Information?

We generally use the Order Information we collect to ship orders placed by users through the Site (including processing your payment information, arranging for shipment, and providing you with an invoice and/or order confirmation). In addition, we may use order information for the following purposes: to communicate with you.
to screen orders for potential risks or fraud; and to provide you with information or advertising about our products or services based on the preferences you share with us.
Other Uses of [[Insert Order Information]]
We use the device information we collect to help us screen for potential risks and fraud (particularly your IP address) and more generally to improve and optimize our website (for example, by generating analytics about how customers navigate and interact with the website and to evaluate the success of our marketing and advertising campaigns).
Other uses of [[insert device information, including: advertising/remarketing]]
Sharing your personal information
We share your personal information with third parties to help us make better use of your personal information, as described above. For example, we use Shopify to power our online store – you can learn more about how Shopify uses your personal information by visiting: https://www.shopify.com/legal/privacy (English version). We also use Google Analytics to help us understand how our customers use the site – you can find out more about how Google uses your personal information at: https://www.google.com/intl/zh-CN/ policies/privacy/. You can also opt out of Google Analytics by clicking here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information for the following purposes: to comply with applicable laws and regulations; in response to a subpoena, search warrant, or other lawful request for information we have received; or to otherwise protect our rights.
Behavioral Advertising
As described above, we may use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) education page (available in English at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising by.
[[Adding a link to opt-out of the service used.
Common links include.
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads (English version)]]
In addition, you may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out service portal (English version at http://optout.aboutads.info/). Do Not Track
Please note that if you see the “Do Not Track” signal in your browser, it means that we will not change our website’s data collection and use practices.

Why We Use Your Information

We process your information to fulfill contractual obligations, protect our business interests, and comply with legal requirements. Your information is necessary to provide our services, process transactions, and offer personalized experiences.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and to collect information about how you use our site. These technologies help us improve website functionality, analyze user behavior, and provide you with targeted advertising. You can manage or disable cookies through your browser settings, but please note that this may impact your experience on our site.

We use the following types of cookies:

Essential Cookies: Necessary for the basic functioning of the website.
Performance Cookies: Collect anonymous data about how the website performs, such as visitor counts and page load times.
Functional Cookies: Remember your preferences to provide a personalized experience.
Advertising/Retargeting Cookies: Help deliver tailored ads based on your interests and allow us to analyze the effectiveness of our advertising.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us at the contact information below.
In addition, if you are a European resident, we may process your information in order to perform contracts that we may enter into with you (for example, if you place an order through the Site) or to otherwise obtain our legitimate business interests as set out above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.

Data Security

We take reasonable security measures (such as encryption, access control, etc.) to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of internet data transmission is 100% secure, and we cannot guarantee the security of data transmitted via the internet.

Data Retention

When you place an order through the Site, we will retain your order information as a record unless you ask us to delete this information.

Data Transfers

If you are a resident of the European Economic Area (EEA), please note that your personal data may be transferred outside of the EEA (e.g., to Canada or the United States). In such cases, we will take appropriate legal measures, such as Standard Contractual Clauses (SCCs) or the Privacy Shield Framework (where applicable), to ensure your data is protected during international transfers.

Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If we are made aware that we have inadvertently collected such information, we will delete it from our systems. We encourage parents to monitor and guide their children's online activities and to ensure children do not provide personal information to us without parental consent.

Changes

We may update this Privacy Policy from time to time due to changes in business practices or legal/regulatory requirements. Any updates will be posted on our website with an updated “Last Revised” date. If the changes significantly affect how we use your personal information, we will notify you via email.

Contacting Us

If you would like to learn more about our privacy practices, or if you have any questions or would like to make a complaint, please contact us by sending an email to - support@warmbond.com.